Must be 18 years of age to participate. Gambling can become addictive.

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PLAYER PROTECTION
 

Default bet
 

Set the default amount you want to use as a bet. This allows you to place bets more quickly. Once a Tipp is selected for your betting slip, that amount becomes your default betting amount.

 

My maximum amount per bet

You can set the maximum amount you can wager per bet. The number of bets placed is not relevant.

Example:
You set your maximum amount per bet to 100.00 euros
Now you can place any number of bets at a maximum of 100.00 euros per bet.
 

 

My maximum bet

You can select the maximum betting amount per day / per week / per month. Once you have reached the maximum bet, you cannot place any more bets for the rest of that period (day / week / month).

Example:
You set your maximum bet to 100.00 euros per week.

This means you can bet 100.00 euros either all at once or spread the amount over the whole week. If you do not bet the full amount (100.00 euros) within a week, the balance cannot be carried over to the next period. It does not matter if you win or lose your bet(s).

 

My maximum loss

You can bet your maximum loss per day / per week / per month. Once you have reached the maximum loss amount in the specified period, you cannot make more bets for the rest of the period (day / week / month).

Example:
You set your maximum loss per week to 100.00 euros.

If you lose this 100.00 euros on the first day, you cannot make any more bets for the next six days. If you do not reach the maximum loss of 100.00 within a week, the balance cannot be carried over to the next period.

 

Maximum session time

You can set how long you want to stay logged in. After this time expires, you will be automatically logged out. Note that increasing or decreasing the session time limit will not take effect until the next login. This means that if you reduce your session a second time within 7 days, then increasing the session time is only possible after a 7-day waiting period.

 

Blocking your account

Here you can select “short block”, "temporary block" and "permanent lock".

 

Short block

The duration of this block will be at least 24 hours and a maximum of 7 days.

 

You may:

 

• Login

• Check your account activity

• Make withdrawals

 

You may NOT:

 

• Place bets

• Make deposits

• Play with real money in the casino

Once the blocked period is over you can release the block manually or modify it with the menu option.

 

Temporary block

The length of this block is one month.

You may:

• Login

• Check your account activity

• Make withdrawals

You may NOT:

• Place bets

• Make deposits

• Play with real money in the casino

Once the blocked period is over you can release the block manually or modify it with the menu option.

 

Permanent block

Once you do this, you will not be able to access your XTiP account. This setting will take effect immediately and is valid for a period of 6 months. Your existing account balance will be paid out to you automatically.
Reactivating your XTiP account (after the blocked period) is only possible by contacting customer support. You can make a special request to reactivate your account this way.

 

Deposit Limit

Here you can set the limit on the amount that you are allowed to deposit daily / weekly / monthly in your XTiP account.

Example:
You set your deposit limit to 100.00 euros per week.

Now you can deposit 100.00 euros in your XTiP account on the first day of the week or spread it out over the rest of the week.
If you do not deposit the total amount within the week, the balance cannot be carried over to the next period.

 

Limits & Locks



Deposit limits

 

  • A request from a customer to set a deposit limit on their account with immediate effect.

     
  • If a request to increase a set limit is made, this increase to the deposit limit will take 48 hours to take effect.

     
  • A request to reduce a deposit limit is effective immediately. A subsequent increase request, following a request to reduce the limit, is not possible for a period of one month.

Default stakes

Default stake: 

  • The stake amount used as standard on ticket placement.

Max. daily casino stake: 

  • The maximum stake amount that can be played on casino games within a 24-hour period.
  • Reductions to limits can be applied at any time and are effective immediately.
  • Increases to limits may not be made for at least 7 days from the most recent change.

Max. stake per bet: 

  • The maximum stake that can be placed per betting slip.
  • Reductions to limits can be made at any time and are effective immediately.
  • Increases to limits may not be made for at least 7 days from the most recent change.

Lock functions

Lock account for 24 hours: 

The account is deactivated and cannot be reactivated for another 24 hours.

Lock account for 1 month: 

The account is deactivated and cannot be reactivated for one month.

Permanent lock: 

The account is deactivated and can no longer be reactivated.

Please state the reason for the permanent block, to facilitate the administration for this case.

Maximum stake

The maximum stake that can be played within a week or a month. Sports bets and casino stakes are pooled together here.

Maximum loss

This loss limit only applies for casino games. The loss limit determines the amount of the maximum loss with casino games over the course of a week or a month.

Maximum session time

The maximum session time specifies a minute value which determines the period of time after which the user is automatically logged out.